Carolyn Jao

Smiling face moving image
Picture of Carolyn

UX Design Manager @ Audible

Over 9 years of experience as a designer, I've honed my skills from start-ups to large companies like Yodle (Later Web.com), Greenhouse and Audible, an Amazon Company. I’m passionate about research-driven, participatory design practices and thrive in navigating thorny ecosystems. My career has mostly been focused on designing B2B enterprise software, specifically in the recruiting and audio publishing space.

Prior to my current role at Audible, I was the design lead for structured and high volume onboarding at Greenhouse. In 2019, I joined Audible’s Creator UX team, where I focused on elevating experiences for publishers, authors, and narrators.

Today, I'm managing a team of designers responsible for Audible’s Retail and Application Foundations UX work streams.

Outside of work, I enjoy drawing and reading comics. You can learn more about me as a professional on Linkedin.

Design is my passion

Design is my passion

Case Studies

2023 - Audiobook creation

A cool [AI] project I’ve worked on - you’ll have to reach out to learn more, even then I’ll have to keep things at a high level 🤫

(You can, however, see people use it on youtube here, here, and here 😉)

-Lead designer
-Design innovation
-0-1 product launch

2023 - Messaging platform

This is a redesign of ACX.com’s message platform, done as a part of a 2023 overhaul to the platform.

-Lead designer
-Design leadership
-Feature redesign

I’d love to to hear from you if you are interested in chatting about teaching opportunities or a mentorship.

All gifs were found on Internet Archive and used with love & appreciation.